Delivery & Shipping
Trying to find information about delivery and shipping? You’ve come to the right place! Just select your country from the drop-down menu and that’s it! timescales will show up.
Need an answer to something super specific? Check out the Contact page and you will find how to contact us.
Which country would you like to know about the delivery information?
you’ll be able see the exact cost of shipping your order by adding the items to your basket, going to the checkout and selecting your destination country.
Quick delivery (frequently next day) in the UK is available on most products in case requested before 9:01pm.
In case your order is likely to be delayed we are going do our best to contact you, however, as we use external carriers to make our deliveries, we cannot offer an completely guaranteed service .
Someone must be there to sign for the delivery : A signature is *always* required on delivery, so in case you aren´t planning to be at home we´re more than happy to deliver to a work address. On the other hand we can ask (although not guarantee) the delivery driver leave your order in a safe place or with a neighbour. Please note that parcels not signed for at the delivery address will not be insured against loss or damage. Essentially pop a note into the ‘Delivery Instructions’ box in the checkout or give us a call after ordering to ask this.
We do need to make you aware, before we dispatch your order, that there is a chance of customs charges and duty being applied to the order upon arrival in the destination country. Our couriers may also require an administration fee for assisting with Customs clearance. Unfortunately, we have no control over this and do not know how much the charges could be. The recipient will be liable for any payment and may also be required to complete and return legal documents. If you choose to cancel the order after it has been dispatched, or the charges are refused, there will be a return cost which you will be liable for. Liquor Shop Compagny will not accept liability for any Customs related charges.